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Distributor workflow

Invoicing promo orders with Stripe

Sending a Stripe invoice link is the easy part. The hard part is getting the line items right (items, setup, shipping, art, tax), keeping merchant fees out of the wrong column, supporting ACH for the customers who want it, and giving the customer a portal where the invoice lives next to the order it came from.

The line items that actually matter

A promo invoice is products plus setup fees plus shipping plus art services plus tax. Tax is per-state. Shipping is sometimes a quoted estimate (we mark it with a tilde to flag it as estimated) and sometimes a real cost from a UPS or FedEx label. Setup fees follow the price-code rule from earlier. Art services route through their own line item with their own GL category.

Each line item has its own net cost stored alongside the customer-facing list price, so revenue and net flow into your Stripe payouts and your bookkeeping cleanly.

Merchant fees and the ACH option

Stripe charges 2.9% plus 30 cents on a card payment. On a $5,000 order that is $145 of margin you can either eat or pass to the customer. We support both: pass-through merchant fees on the invoice (visible to the customer as a line item) or absorb (silent). ACH at 0.8% capped at $5 is the better deal for invoices over about $200; the customer sees an "ACH" option in their portal and saves the fee.

The customer view

The customer sees a Stripe-hosted payment page with your branding (Stripe Connect handles the white label). They pay. The invoice flips to Paid in your dashboard. The order updates. The accounting log gets a row. Nothing manual happens between "click pay" and "the box ships."

Invoicing is not just a payment URL. It is a line-item structure, a fee policy, an ACH option, and a portal record that ties it back to the order. Get all four right and collections stop being a part-time job.

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Last reviewed 2026-04-27. Spot something inaccurate or out of date? Email hello@decade.promo and we will update it.