Order management for five-person promo shops
A five-person promo shop is the most common shape in the industry and the worst-served by software. Enterprise tools (commonsku, ESP) are overkill. Spreadsheets are now actively dangerous. The right tool fits your team shape: one operations lead, two sales reps, one art coordinator, one owner.
Role-based access matters more than you think
Sales reps see their own customers and orders. Operations sees everything. Art coordinator sees only orders with active art work. The owner sees the dashboard. DECADE.promo's ppd-user and ppd-admin roles cover this; you do not need to build a permission matrix from scratch.
The shared inboxes that kill productivity
A "sales@" inbox where everyone fights over which rep claims a lead. A "production@" inbox where art files pile up. A "billing@" inbox where invoice questions go to die. Replace each with a structured queue: Leads inbox (assigned to a rep), Art Requests (assigned to art coordinator), Invoice messages (routed via Stripe with notification to billing).
The owner's dashboard
Revenue this month vs last month, profit margin trend, top customers by revenue, top suppliers by spend, anything in danger of missing an in-hands date. The owner spends ten minutes a morning on this view and runs the rest of the day on exceptions.
What we built differently in DECADE.promo
Unlimited AI on the GOAT plan
AI mockups, Product Capture (browser-extension AI scraping of supplier sites), AI vectorization, and AI image upscale - all unlimited on one flat-price tier. No credit metering, no per-feature add-ons.
AI Product Capture extension
Browse any supplier website - SAGE, Hit Promo, Koozie Group, anywhere - click the browser extension, and our AI reads the page. SKUs, pricing tiers, setup fees, colors, lead times, and images are extracted in seconds and import directly to your products catalog.
Tightly integrated with SAGE
Bring your own SAGE Connect subscription. Search, adopt products, and pull pricing tiers without leaving Decade.promo. Sales decks, quotes, and POs reuse the SAGE data automatically.
Transparent pricing
Free tier for solo distributors, flat per-PPD pricing for teams, and no per-seat tax. Customers always free. Suppliers always free.
See it in your workflow
Free tier, no credit card, no contract. Start with one project and decide from there.
Try it free Schedule a demo