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Working alongside SAGE

Supplier POs that send themselves

Sending a supplier PO is the step where small mistakes get expensive. Wrong SKU, wrong ship-to, wrong rep email, and the order shows up late or to the wrong building. The PO should be one button, with the SAGE data already attached and the customer's ship-to flagged for blind shipping.

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What the PO looks like

It opens with your branding, your distributor contact info, and a clean line-item table: SKU, description, imprint specs, quantity, net cost per unit, total. The ship-to is the customer's address, marked as a blind ship so the supplier does not include their own paperwork in the box. The rep contact is the supplier's preferred order email from the SAGE record.

What stays out of the customer's view

The PO is staff-only. Customers never see it. Even on the customer portal timeline, we render PO events as "Order placed with supplier" without the supplier's name, the net cost, or the SKU. That separation matters because customers ask awkward questions when they can see what you paid.

Variants for quotes, samples, and virtuals

A supplier quote request is a different document than a PO. Same workflow, different template: it asks the supplier to confirm pricing, lead time, and stock before you commit. A sample request asks for a physical sample to be sent to your office. A virtual request asks for an art mockup. All three reuse the same product record and the same supplier contacts.

A clean PO is a blind ship-to, the right SKU, the right rep email, and your branding. The data exists already. The button just needs to know how to use it.

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Last reviewed 2026-04-27. Spot something inaccurate or out of date? Email hello@decade.promo and we will update it.